What others are saying about Green Insurance Agency!

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Last year, after struggling with all of the changes in Medicare Advantage plans, we decided to make an appointment with Bill Green to go over our options. To make it easier, we sent in a list of our providers and medications. When we met with him, he had completed the research and was able to tell us which plan best fit our needs and why. During the year, we had a couple of times when we needed help with a claim or just a question. All it took was one phone call, and it was handled by their staff. There was no question that we would do the same for this year’s selection. These plans are changing, but Bill has access to all of those changes and how they affect our needs. I highly recommend that you check with him before making your insurance decisions.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon. ~ Green Insurance
Was referred to Bill Mertens and the agency by a friend. Navigating all the options is mind boggling. Bill untangled all the options available to us calmly and simply even when my retirement date changed and was extended by my employer. We couldn’t have asked for more assistance. Thank you!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future. ~ Green Insurance
Met with Bill Mertens twice regarding insurance for my son and myself.

He’s very helpful and explains everything well. Found the best plans for both of us.
Response from the owner:Thank you for your five-star rating! We appreciate your positive feedback and are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again. ~ Green Insurance
Every helpful great guy Bill Mertens has got the answers for your questions
Response from the owner:Thank you for your positive feedback! We appreciate your support and are thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Bill is amazing ,I was at a loss when I loss my husband and our insurance
He made this so easy picking out insurance for my needs
Thank you Bill Green and staff
Was so pleasantly surprised that I found someone I could trust to help with applying for medicare. Bill Mertens was so helpful. Took me through the process, step by step. Answered any questions.
Response from the owner:Thank you for the wonderful review! We appreciate your support and look forward to serving you again. Your satisfaction is our priority. ~ Green Insurance
he was very thorough and saved us a lot of money we're very pleased
Response from the owner:Thank you for your 5-star rating! We appreciate your positive feedback and are glad to hear that you had a great experience with us. Your support inspires us to continue providing the best service possible. We look forward to serving you again in the future! ~ Green Insurance
Bill Greene was a delight to work with. Helped reassure me throughout the process.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Melanie was very attentive, answered all of my questions with kindness, while keeping professional. Absolutely would recommend. A++
Response from the owner:Thank you for your excellent review! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again soon! ~ Green Insurance
Very friendly and helpful hooked myself and hubby up in no time great guy really knows what's going on
Response from the owner:Thank you for your positive feedback! We appreciate your support and are glad to hear you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again. ~ Green Insurance
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future! ~ Green Insurance
Response from the owner:Thank you for the positive feedback! We strive to provide the best service possible and are thrilled to hear that you had a great experience. Your support motivates our team to keep improving. We look forward to serving you again soon. ~ Green Insurance
Theresa is always extremely helpful and knowledgeable. Bill does a wonderful job reviewing the options available.
Response from the owner:Thank you Fred, for your kind words about Theresa. We're glad that you found her assistance beneficial! We'll be sure to pass along your compliments. Your satisfaction is very important to us!
Y'all are professional and friendly. Thank you for your help.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Very professional and straight forward on Medicare insurance and didn’t take long thx
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again. ~ Green Insurance
I was lucky enough to try Green Insurance Agency after I found out my Medicare Advantage plan was being cancelled. I was impressed with the friendly professional service that I received from the first call all the way through to signing up for my new policy. I was quickly scheduled for an appointment with Ms. Melanie Orengo who got me signed up for the policy that best met my needs and was so pleasant to work with. I am glad to be a new customer and will recommend them to anyone that needs an agent.
Response from the owner:Thank you for your positive review! We are glad to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again. ~ Green Insurance
Melanie did a great job comparing the differences in the various Medicare products and helping us choose one that meets our needs.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your satisfaction is our priority, and we look forward to serving you again in the future. ~ Green Insurance
Bill Mertens was very helpful and knowledgeable answering all my questions. I would recommend this agency to anyone needing help with their insurance needs.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. Your support motivates us to keep providing excellent service. We look forward to seeing you again soon! ~ Green Insurance
Theresa helped me get signed up by phone for a new Medicare Drug plan. She was fantastic and did it in just a few minutes. I like how she was so helpful and how she spoke very clearly and kindly!
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future. ~ Green Insurance
Very helpful in choosing the correct insurance
Response from the owner:Thank you for your five-star rating! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and we appreciate your support. ~ Green Insurance
Customer service is spot on! Highly recommend! Always available to answer our questions and concerns! Very knowledgeable!
Response from the owner:Thank you for your outstanding review! We’re thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again soon! ~ Green Insurance
Melanie helped me get the right health insurance for me. She explained my options after asking a few pertinent questions. She helped me proceed with peace of mind and heart. Thank you!
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Bill Green has set us up with great plans. He is a great person to work with. Bill will give you all the details of the plans, to help you make a decision. He makes the complex, simple to understand. You can't go wrong with Bill.
Response from the owner:Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your support motivates our team to continue delivering exceptional service. We look forward to seeing you again soon! ~ Green Insurance
Melanie was amazing at answering all my questions. I haven't had great luck with advantage plans and other ins reps out right lying to me!!If everything goes the way she said I'm very excited !! Great plan , crossing my fingers!! Thanks Melanie 😄
Response from the owner:Thank you for your positive feedback! We are glad to hear that you had a good experience with us. If there are any specific areas where you think we could improve, please feel free to share. Your input is very valuable to us as we strive to provide the best service possible. We look forward to seeing you again soon! ~ Green Insurance
Wonderful Agency!
Response from the owner:Thank you for your fantastic review! We’re thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again in the future. ~ Green Insurance
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again in the future. ~ Green Insurance
They are very thorough and compare plans to best suite our needs thank you
Response from the owner:Thank you for your excellent review! We appreciate your feedback and are thrilled to hear about your positive experience. Our team is dedicated to providing the best service possible, and it's rewarding to know we've met your expectations. We look forward to serving you again in the future! ~ Green Insurance
Bill Green is awesome to talk to. He works hard at explaining everything to you and doesn’t mind going over it again for you to better understand. He knows that some things are hard to understand but works hard to help you and explain everything. He stays in touch with you to make sure you have everything.
Response from the owner:Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. Your support motivates our team to continue providing exceptional service. We look forward to seeing you again soon! ~ Green Insurance
Bill is a knowledgeable and excellent insurance agent who has helped my wife and me for the past several years. I have used his services to find both medical and travel insurance, both which were exactly what I needed and cost effective. I highly recommend his services.
I had a great experience working with Melanie. She helped my mother sign up for Medicare. She was extremely knowledgeable and patient, taking the time to explain every option in a way that was easy for us to understand. She made the whole process simple and stress-free, and we never felt rushed or confused. She turned something that felt overwhelming into something manageable.
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again soon! ~ Green Insurance
I needed to change plans for both my husband and I. Melanie was very helpful with finding coverage for the doctors we use as well as prescriptions.
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future. ~ Green Insurance
You been very helpful to me, and I appreciate it very much. Thank you, Debra Johnson
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our services. We appreciate your support and look forward to serving you again in the future. ~ Green Insurance
Margaret was very helpful. She spent a great of time helping me and my husband finding good health insurance options. Highly recommended and very thankful for her patience.
Response from the owner:Thank you for your positive review! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Good people , informative and very knowledgeable. Really good experience!!
Response from the owner:Thank you for your five-star review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future! ~ Green Insurance
I was refered by a good friend. Theresa was able to save me considerable money on my prescription Medicare drug plan. Very efficient.
Response from the owner:Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
I recently met with Bill Mertens of the Green Insurance Agency. This was the second time I had worked with Bill and I am very happy with the service he provided. He listened to my concerns and we discussed the coverage I thought I would require. He was very knowledgeable and had an easy to understand comparison chart for reference.
I would highly recommend Bill Mertens and Green Insurance Agency to anyone in need of insurance assistance.
Response from the owner:Thank you for your positive review! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Miss Theresa has been the most efficient customer support I have ever encountered in business. She has been my saving angel many times.
Response from the owner:Thank you for your wonderful feedback, Heidi! We're thrilled to hear about your positive experience with Bill Mertens. Your recommendation means a lot to us, and we’re glad to have been able to assist you with your insurance needs. ~ Green Insurance
Response from the owner:Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that you had a positive experience with us. Your support means a lot to our team. We look forward to serving you again in the future! ~ Green Insurance
It was so easy to set up and he found me additional coverage I needed for less money
Response from the owner:Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. Your support is greatly appreciated, and we look forward to serving you again in the future! ~ Green Insurance
I had been researching Medicare options for over a year as I approach turning 65. Even though I had it figured out I wanted to make sure I didn’t mess this up. I reached out to Green Insurance after a recommendation from one of my doctors. No pressure, they just explained everything and then got me all signed up for my insurance choices. Highly recommend using Green Insurance Agency for your Medicare Insurance needs.
Response from the owner:Thank you for your positive review! We're thrilled to hear that you had a great experience. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back soon! ~ Green Insurance
Friendly service and explanations of benefits.
Response from the owner:Thank you for your 5-star rating! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future! ~ Green Insurance
Response from the owner:Thank you for your positive review! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! ~ Green Insurance
Bill took his time and researched the best insurance policies for my partner and myself. He's a wealth of knowledge and he did everything we expected him to do and more. I highly recommend him for very personalized services
Response from the owner:Thank you for your positive feedback! We’re thrilled to hear you had a great experience with us. Your support and satisfaction mean a lot to our team. We look forward to seeing you again soon! ~ Green Insurance
Outstanding experience with Bill Green and Green Insurance Agency in Orange Park, Florida. His Medicare knowledge and acumen gives me great peace of mind in knowing that I made the right decisions.
Caylee and Theresa I responsive and professional and informative and very helpful
I would recommend these two to anybody!
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! ~ Green Insurance
Response from the owner:Thank you for your positive feedback! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Very thorough and honest , I’ve been lied to in the past by corrupt agents claiming information on medicare , only to find out later. Comforting to feel secure in an honest agent.
Response from the owner:Thank you for the fantastic review! We appreciate your support and are glad to hear that you had a positive experience with us. Your feedback motivates us to continue providing the best possible service. We look forward to seeing you again soon! ~ Green Insurance
My husband had recently passed away and my secondary insurance was stopped. I have Medicare as the primary and Bill helped me with my secondary as well as dental, and prescription He got me the best possible at the least cost. Was a pleasure to work with him.
Response from the owner:Thank you for sharing your experience with us. We are deeply sorry for your loss and extend our heartfelt condolences. We appreciate your trust in us during this challenging time. We understand the importance of having comprehensive coverage, especially after a significant life event like the passing of a loved one. We're glad that we could assist you with your secondary insurance, dental coverage, and prescription needs to ensure you have the best possible coverage at the least cost. Bill takes great pride in providing personalized and compassionate service to our valued customers. It was a pleasure for him to work with you and support you in finding the right solutions for your insurance needs. Thank you for choosing us as your insurance provider and for your kind words. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and support you during this time. Once again, we offer our deepest condolences and appreciate the opportunity to be of service to you. We're grateful for your trust and look forward to continuing to assist you with your insurance needs in the future.
Response from the owner:Thank you for your fantastic review! We are thrilled to hear that you had a positive experience with us. Your support means a lot and motivates us to continue providing the best service possible. We look forward to seeing you again soon! ~ Green Insurance
We are extremely pleased with the Green Insurance Agency. Being fairly new to dealing with an Advantage plan, we have had many questions regarding our claims and reimbursements. After calling twice and spending 50 minutes dealing with a representative from our plan, we were getting none of our questions answered. Representatives didn't know the answers and promised to call us back. Days went by and we never got any calls back. So, we reached out to our insurance broker, the Green Insurance Agency. Theresa immediately took over dealing with the company which was a great relief to us. She was patient, listened to our concerns and got back to us with answers, even mailing us forms that we needed to fill out. We are very grateful that we chose them and highly recommend them to others.
Response from the owner:Thank you for choosing our company and taking the time to share your review. We greatly appreciate your feedback and are thrilled to hear that you found our team to be knowledgeable. We understand that signing up for Medicare can be a complex process, and we strive to provide our customers with the highest level of expertise and guidance. We're glad that our team was able to assist you effectively and provide the information you needed to make an informed decision. Should you have any further questions or require additional support, please don't hesitate to reach out. We're here to ensure your satisfaction and help in any way we can. Once again, thank you for your kind words and for trusting us with your Medicare insurance needs. We value your business and look forward to continuing to serve you in the future. Best regards, Green Insurance Agency
For the first time, I had to obtain insurance through the Marketplace. Not knowing where to start or what to do, I was referred to Bill. He took the time to explain the plans and also check to see if my doctors where in network. Once he found a plan that worked for me, he helped me to get enrolled. Bill made me feel a sense of relief and made this a great experience.

Shari Marek

Mr. Green has been my go to Insurance Rep. For Medicare and RX plan. He is very Professional and very knowledgeable, compassionate and understanding. He responds to any message you leave, to give you timely information if needed. He directed me on how to lower my cost on medication which has been a big plus, a very significant reduction on my RX. Big thanks to Mr. Green.

Shane Martin

Bill was very patient and helpful in figuring out as well as signing up for my mom's medicare needs.

Erika Britt

Turning 65 in a couple months. Bill took the time to explain the ins and outs of medicare so I could understand the system. Very knowledgeable and patient. He is not high pressure. Call him. He's a good guy.

Lawrence Bowen

Great experience with Bill! He was very knowledgeable with explaining the plans, along with answering all my questions. I am happy with my changed plan. Would recommend Bill to anyone wanting precise, well researched information on healthcare for them selves or family members!😃

Besse Smith

At least half of my mail and phone calls lately, have been about Medicare. I've never been so popular! I'm so glad to have it done already. Thank you for making it such an easy process.

Jennifer Farris

Bill was very helpful helping me understand Medicare.

Cecile Hardy

Bill is the man! I work with a lot of clients who are in need of setting up their Medicare packages and retirement plans, including my own parents. He truly has a passion for helping people prepare for retirement for the long run. I recommend all my clients to Bill because I know they will be prepared and well cared for. 5 stars for sure!

Matthew Miller

Bill Green has been our insurance agent since 2015. Every year when it's time to renew, Bill calls and sets up a meeting to see if anything has changed health wise, or life events that might affect our current status, and always comes through with a better option for us with his products. We highly recommend you call Bill if you want a true professional helping you understand your options with Medicare coverage. Thanks Bill!!

Vince Ponciano

Bill is dedicated to helping everyone in need when it comes to life insurance! If you have any questions about your current policy or are looking to add one for you or a family member, Bill can take care of it. Give him a call! Highly Recommend.

Alex Underwood

I cannot express how helpful Bill has been explaining my options with Medicare! Bill answered all of my questions and my enrollment was seamless. I recommend Bill highly and look forward to working with Bill in the future.

Nancy Benes

I am a client of Bill. I recently turned 65 and was facing the maze of Medicare. With Bill by my side, the maze became a became a straight line. While I was feeling lost about the process, Bill put me at ease with his caring, friendly, and professional style. I am now fully protected by Medicare and Bankers Life. Bottom line, I am extremely happy to have Bill Green by my side. I highly recommend him here as I recommend him often in my daily life. I recommend Bill highly and look forward to working with Bill in the future.

Ridge Sink

Bill is awesome at what he does and is an expert in the Medicare field. Really helps make you feel confident in understanding your plan options! I recommend Bill highly and look forward to working with Bill in the future.

Michael Katzmayr

Bill Green’s very helpful I understand what he was telling me what all the hoopla got my life insurance with him not bad thanks a lot Bill

Tim Gray

Bill Green is an excellent resource for insurance! He will treat you right, give you the best information and make sure you're taken care of!

Stephen Knuth

I highly recommend Bill! He is extremely knowledgable, attentive to the needs of my clients, and takes his time explaining nuances to ensure clients receive the best.

Mark Moss

Bill is very nice and good to talk to ... he explains everything thing so well and is very kind. I would recommend him to anyone who needs help in these matters. Thank you so much Bill …

Nancy Goodwine Cherry

Mr. bill is just plain and simple the best. He will help you with all your needs as far as insurance. He will call you back, he will check on you, he is the best. He really knows his job and does it well. I would request him anytime.

Jerry Norman

Bill is an excellent representative & has helped both my mom & I immensely. He has been very attentive to our needs and he has gone out of his way to help. It is rare to find that today & I’m very grateful for his service and his help.

Roger Starling

Bill is an excellent representative & has helped both my mom & I immensely. He has been very attentive to our needs and he has gone out of his way to help. It is rare to find that today & I’m very grateful for his service and his help.

Patrica Farmer

Bill Green is the quintessential professional who has his mindset and heart aligned in helping his clients and prospects (soon to be clients) become more secure financially in both product and knowledge. Take advantage of having a coffee with Bill. You, your family and your legacy will be thankful!

Al Bagocius

Bill did a great job explaining Medicare for us in a very hands on way.

Debra Holton

Bill is super knowledgeable and explained all the products and programs he has to offer through Bankers Life. As an accountant, my clients trust me and are always asking me if I "know someone" when it comes to insurance and financial products. I'm glad I have Bill as a resource.

Stephanie G Travis

Bill really cares about the senior population he serves and it shows. He goes above and beyond to help them.

Karen Dabbs Nutter

Bill got me all straightened out with the right insurance. Nothing was too much for him to do, and he had a calm, pleasant attitude about him the entire time.

Julie Brigman

Bill came to my mothers house and helped us figure out her Medicare. He saved her a lot of money on her prescription plan. Easy to work with and he cares. Would highly recommend Bill.

Susan Soltys

Bill is very knowledgeable and helped us in our needs for Medicare insurance. He explains all of it in an understandable way. He has a very pleasant manner and takes time to listen and understand your needs and answer your questions. We highly recommend him.

Ken- Cheryl Ray

Bill is amazing and very knowledgeable. If you have questions about Medicare call Bill, he can answer all your questions.

Bobbie Lewis-Harper

There are no words to describe how helpful and great bill green has been. I’ve worked with him so many times before but this time he was really amazing. He’s very honest and fast to reply. I will keep recommending many people to him.

Thuraia Owais

Bill is Excellent, personable and full of knowledge on your financial and health issues!! Txs Bill for being there!

Sonia Denmark

You cannot find anybody like Bill to go above and beyond for somebody. He helped me with my Medicare and my insurance. He is somebody that I would recommend to everyone. When I call He was always ready to help.

Sandy Ringer Thomas

Bill is knowledgeable and personable. He has been extremely helpful to me & my family. I have had a Medicare plan for two years and have never encountered a problem. All medical expenses have been paid.

Kathy Barber

I met Bill when he knocked on my door last year. His professionalism and demeanor were the first things that impressed me. It takes a special person to knock on the doors of strangers. I purchased all my insurance from him an hour later. When he became an investment counselor, I moved all my investments to him. Anytime I call his cell number, he answers “Hey Terry” That’s the type of personal service I expect but rarely receive from any company! He’s the best! 5 stars

Haley Iadanza

Mr. Green has been a great financial adviser. I have followed his advice in reference to investing and I've come out ahead of the game and I'm doing well.🇺🇸️ my insurance from him an hour later. When he became an investment counselor, I moved all my investments to him. Anytime I call his cell number, he answers “Hey Terry” That’s the type of personal service I expect but rarely receive from any company! He’s the best! 5 stars

Warren Treadwell

Bill is very helpful and easy to work with. I highly recommend him.

Wayne Nancy Schmelz

Bill is an exceptional agent, consistently willing to go the extra mile!

Bruce Eichman