Reviews

What others are saying about Green Insurance Agency!

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Green Insurance Agency
Excellent
5.0
Based on 395 reviews
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Very pleasant and smooth experience from the receptionist to Bill M. Personable and great at explaining things, Top Flight operation. I’ve been with Green Insurance for about 3 years, never disappointed us once.
Bill is extremely knowledgeable and informative. He returns calls! Takes his time! Answers questions! Unusual in this day and time! If I could give him a million stars I would!
Very professional
My husband and I had our first appointment with Bill Green today. Wow, what a delightful change with an insurance representative. He was knowledgeable, friendly and extremely affable. It's so reassuring for both of us to know there is someone out there that genuinely cares.
Mr green is a most professional man you could ever meet. I highly recommend his company. I have been with his company for two years now, and couldn’t be happier.
Very informative and helpful. Very knowledgeable. Will definitely use again.
I personally needed help with supplemental insurance with Medicare which they were great. I also work at an Assisted Living and Bill Green has help me get insurance information to our residents.
Bill is simply amazing. With the numerous Medicare plan changes there is no need to be concerned. Bill is very well informed and will take the time to find the plan that is best for you and your health needs. He is also well versed in Healthcare marketplace. So is able to assist the whole family.
Bill Green helped me set up my retirement plans. He is knowledgeable and spent all the time I needed to help me understand the plans that worked best for me. His office staff is outstanding and makes you feel like part of the Bill Green Insurance family. If I have any issues concerning charges, I can call and one of the girls will take care of it. I have recommended my friends and they concur that this group will take care of you and your insurance needs.
Teresa has been a gem about handling anything that has come up concerning our health insurance. She doesn't consider anything above her to get worked out. She is quite an asset to Green Insurance Company.
Response from the owner: Thank you so much for your amazing review! We greatly appreciate your feedback and are thrilled to hear that Teresa has been an exceptional asset in handling any concerns regarding your health insurance.Teresa's dedication and commitment to providing outstanding service are truly commendable. We're proud to have her on our team, as she consistently goes above and beyond to ensure that every aspect of your health insurance is properly addressed and resolved.Your satisfaction and peace of mind are our priorities, and we're grateful for the opportunity to serve you. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Teresa and the rest of our team are here to help and support you.Once again, thank you for your kind words and for choosing Green Insurance Company. We appreciate your trust, and we look forward to continuing to provide you with exceptional service in the future.
Bill has helped us with our Medicare for several years and we are very happy
Very knowledgeable, personable and professional. Great to have my interests addressed regarding best options for my health and overall well being regarding asset preservation and contingency for illness.
I went with a friend to her appointment and was very impressed so I scheduled an appointment via phone call. I had an exceptional experience with Mr. Bill Mertens very patient & professional, and his attention to details Made me feel 100 times more comfortable with my decision. I would definitely recommend Green Insurance agency to everyone. the office in Orange Park Florida was very nice and clean thank you👍
Hi recommend this agency!
So nervous about the transition to Medicare and supplemental insurance after 46 years at my job. Bill educated me, gave me links to all the forms I needed for Medicare, as well as found the carrier we needed for our doctors and how to handle our prescriptions. I can't thank Bill and his team enough. Even laminated our Medicare cards for us. Sometimes it is the little things that make you feel someone cares.
I highly recommend the Green Insurance agency. My experience was amazing!
Bill Mertens was very helpful in finding the right policy for me. I use a computer for work doing research, and found it difficult to find the best policy. I would recommend Green Insurance.
I met with Bill Green to discuss my Medicare options. He is very knowledgeable in this area and gave me great advice on available options leading to my decision. I would recommend anyone with questions on Medicare to contact him at his office.
Very helpful !
He is the best! He helps whenever and where he can.
Bill M was extremely helpful during a very stressful time for my family and me. He helped me navigate the process of purchasing the right Medicare supplement which has critical for my upcoming medical treatment.
Just completed my initial Medicare enrollment yesterday. Couldn't have done it without the excellent service provided by Bill Mertens, an agent with Green Insurance. I had attended several educational seminars prior to deciding to select Green Insurance as the agency to finalize this critical lifetime decision. Not only was Bill Mertens knowledgeable but so very personable that he was able to make this confusing onslaught of information manageable and the process enjoyable. I would highly recommend Green agency to assist with your Medicare decisions as well as other Insurance matters.
Thank you for the quick response and appreciate the assistance in choosing the right plans for us!
Bill helped us and was nice and kind. He answered all of our a million questions. Lol. I definitely recommend Green Insurance Agency for all you Insurance needs.
Very helpful and takes the hassle away.
They are the best!! Bill M knows his stuff and finds the very best policy for you
I was getting frustrated with all the Medicare information since I was nearing 65, and came across a post from Green Insurance, most notably mentioning that it was a Christian based business, so I decided to reach out to them. Participated in a webinar and afterwards Bill made contact with me, and in a few minutes had me on the right path answering all my Medicare questions, found the right plans for me, signed me up and basically took all the anxiety away in this important part of my life. Thanks Bill and Green Insurance.
Awesome people ,, everyone I’ve spoken to with any and all concerns or questions were very patient And friendly.Bill Green five ⭐️ ⭐️⭐️⭐️⭐️Terresa five stars⭐️⭐️⭐️⭐️⭐️Erica ⭐️⭐️⭐️⭐️⭐️Just an office filled with Very helpful very friendly they’re just awesome.I wish everyone I spoke to was his friendly them 😎👍❤️🫠💕
Bill was a great help to me in choosing a new insurance plan. What I thought would be a difficult and painful decision was the complete opposite. His kindness and patience was greatly appreciated. Thank you Bill!
It was a pleasure to work with MR BILL ON GETTING MY NEW MEDICARE PLAN I WOULD RECOMMEND TO ANYONE
Bill was such a great help to myself and husband. He was so kind and patient with me.
Theresa at Green Insurance Agency was so helpful to me regarding my son’s dental insuranceMany thanks for her patience and assistanceRobert Lowen
When I first went on Medicare and went to my first doctor's appointment, the woman at the desk told me I owed $168 or something like that. I told her no, I didn't owe anything because I was on Plan F. She said that didn't matter so I told her to hold on a minute and I called Bill. He asked to talk to her. Afterwards, she said she had never heard of such a thing and that I would be getting a bill. I never got a bill.Years later, I had a claim from foreign travel. Even though I had travel insurance, I first had to file with my primary ins. Theresa handled EVERYTHING for me--and it was not an easy process.
I was having to make a decision about my Medicare Advantage plan. Bill guided me on the best options for my situation. He found a plan that significantly reduced my maximum out of pocket expenses & gave me more freedom if I am traveling. The entire staff is courteous and friendly. You owe it to yourself to schedule a meeting with one of their professional advisors. You won’t be disappointed!
Response from the owner: Thank you for choosing us for your insurance needs, Wayne! We are delighted that Bill could assist you in making an informed decision about your Medicare Advantage plan. We strive to provide all our clients with personalized and professional services tailored to their needs. We appreciate your recommendation and please let us know if we can assist in any other manner.~ Green Insurance
Response from the owner: We greatly appreciate your high rating, Gail. Thank you for your support. We hope to continue providing you with our top-notch service.~ Green Insurance
Thank you Teresa for all your help today.
Response from the owner: You're very welcome, Susan! We are so glad to hear Teresa could assist. We pride ourselves on providing excellent customer service and your feedback makes us happy. Feel free to come back anytime.~ Green Insurance
They always get to the bottom of issues you may have!!
Response from the owner: Thank you so much for the fantastic 5-star review! We are thrilled to hear that we were able to assist you with your Medicare needs and provide the help you were looking for.At our agency, we understand the importance of navigating the complexities of Medicare, and we strive to make the process as smooth as possible for our valued clients. We are glad that our team was able to provide you with the assistance you needed and guide you through the Medicare journey.Your satisfaction is our top priority, and we are grateful for the opportunity to be of service to you. If you have any further questions or need additional support, please don't hesitate to reach out. We are here to help and ensure that you have the best Medicare coverage that meets your specific needs.Once again, thank you for your kind words and for choosing our agency. We truly appreciate your trust and recommendation. It was a pleasure working with you, and we look forward to continuing to serve you in the future.
After losing my mom, Erica went above and beyond helping me and my family with everything we needed. Thank you Erica for all you did.
Response from the owner: Jessica, we're so sorry for your loss. We're glad that Erica could help in such a difficult time and provide the support you and your family needed. Your words means a lot to us, thank you.~ Green Insurance
It took just under an hour, but Bill was thorough in making sure he had all bases covered before giving me the answer of what insurance was best suited for me. I'm very pleased with our conversation and the insurance he paid me with. So much so that I had my son call him to go over his insurance!! Excellent agent!!
Theresa is the person I Made contact with at Green insurance. I asked for her assistance in filling out dental forms. She was amazingly helpful. I feel like she understood what I needed done and was completely helpful.
Response from the owner: We're thrilled to hear about your positive experience with Theresa, Lorrie! We pride ourselves in making sure our clients feel understood and looked after, and we're glad to hear we hit the mark with you. We'll make sure to pass your compliments on to Theresa. Thank you for choosing Green Insurance Agency!~ Green Insurance
Professional and personal , Erica was very diligent in getting answers to questions I had about my coverage
Bill Green is amazing to talk to about your insurance needs.
Response from the owner: He definitely is! Thank you Lisa for the 5 stars.
Theresa was and is always very nice and professional as well as accurate when taking my call and noting information I give to her. 5 star employee.Sincerely,Jamie R. Austen
Bill Green and his staff have been very helpful and knowledgeable in helping us with our needs. I highly recommend them!
Thank you, Erika, for working so hard on helping solve our problem of getting a medical bill paid. I am sure glad to have you on my team!
So easy to work with
Bill Green's insurance agency is AMAZING! I highly recommend you reach out to them. Geri Darlington...Furthermore, I would also like to thank Erika Haner for all her support. She's been assisting me with questions, and she answered them all so professionally. Bill Green has such an amazing staff team that anyone could ever ask for. GO GREEN INS TEAM! I rate your Business 10 🌟's 👍
Special thanks to Theresa for her patience and availabilty to answer multiple questions on Medicare. She is a godsend.
Response from the owner: Thank you for the kind words! We are glad Bill was able to help you with your insurance and Medicare planning needs.
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For the first time, I had to obtain insurance through the Marketplace. Not knowing where to start or what to do, I was referred to Bill. He took the time to explain the plans and also check to see if my doctors where in network. Once he found a plan that worked for me, he helped me to get enrolled. Bill made me feel a sense of relief and made this a great experience.

Shari Marek

Mr. Green has been my go to Insurance Rep. For Medicare and RX plan. He is very Professional and very knowledgeable, compassionate and understanding. He responds to any message you leave, to give you timely information if needed. He directed me on how to lower my cost on medication which has been a big plus, a very significant reduction on my RX. Big thanks to Mr. Green.

Shane Martin

Bill was very patient and helpful in figuring out as well as signing up for my mom's medicare needs.

Erika Britt

Turning 65 in a couple months. Bill took the time to explain the ins and outs of medicare so I could understand the system. Very knowledgeable and patient. He is not high pressure. Call him. He's a good guy.

Lawrence Bowen

Great experience with Bill! He was very knowledgeable with explaining the plans, along with answering all my questions. I am happy with my changed plan. Would recommend Bill to anyone wanting precise, well researched information on healthcare for them selves or family members!😃

Besse Smith

At least half of my mail and phone calls lately, have been about Medicare. I've never been so popular! I'm so glad to have it done already. Thank you for making it such an easy process.

Jennifer Farris

Bill was very helpful helping me understand Medicare.

Cecile Hardy

Bill is the man! I work with a lot of clients who are in need of setting up their Medicare packages and retirement plans, including my own parents. He truly has a passion for helping people prepare for retirement for the long run. I recommend all my clients to Bill because I know they will be prepared and well cared for. 5 stars for sure!

Matthew Miller

Bill Green has been our insurance agent since 2015. Every year when it's time to renew, Bill calls and sets up a meeting to see if anything has changed health wise, or life events that might affect our current status, and always comes through with a better option for us with his products. We highly recommend you call Bill if you want a true professional helping you understand your options with Medicare coverage. Thanks Bill!!

Vince Ponciano

Bill is dedicated to helping everyone in need when it comes to life insurance! If you have any questions about your current policy or are looking to add one for you or a family member, Bill can take care of it. Give him a call! Highly Recommend.

Alex Underwood

I cannot express how helpful Bill has been explaining my options with Medicare! Bill answered all of my questions and my enrollment was seamless. I recommend Bill highly and look forward to working with Bill in the future.

Nancy Benes

I am a client of Bill. I recently turned 65 and was facing the maze of Medicare. With Bill by my side, the maze became a became a straight line. While I was feeling lost about the process, Bill put me at ease with his caring, friendly, and professional style. I am now fully protected by Medicare and Bankers Life. Bottom line, I am extremely happy to have Bill Green by my side. I highly recommend him here as I recommend him often in my daily life. I recommend Bill highly and look forward to working with Bill in the future.

Ridge Sink

Bill is awesome at what he does and is an expert in the Medicare field. Really helps make you feel confident in understanding your plan options! I recommend Bill highly and look forward to working with Bill in the future.

Michael Katzmayr

Bill Green’s very helpful I understand what he was telling me what all the hoopla got my life insurance with him not bad thanks a lot Bill

Tim Gray

Bill Green is an excellent resource for insurance! He will treat you right, give you the best information and make sure you're taken care of!

Stephen Knuth

I highly recommend Bill! He is extremely knowledgable, attentive to the needs of my clients, and takes his time explaining nuances to ensure clients receive the best.

Mark Moss

Bill is very nice and good to talk to ... he explains everything thing so well and is very kind. I would recommend him to anyone who needs help in these matters. Thank you so much Bill …

Nancy Goodwine Cherry

Mr. bill is just plain and simple the best. He will help you with all your needs as far as insurance. He will call you back, he will check on you, he is the best. He really knows his job and does it well. I would request him anytime.

Jerry Norman

Bill is an excellent representative & has helped both my mom & I immensely. He has been very attentive to our needs and he has gone out of his way to help. It is rare to find that today & I’m very grateful for his service and his help.

Roger Starling

Bill is an excellent representative & has helped both my mom & I immensely. He has been very attentive to our needs and he has gone out of his way to help. It is rare to find that today & I’m very grateful for his service and his help.

Patrica Farmer

Bill Green is the quintessential professional who has his mindset and heart aligned in helping his clients and prospects (soon to be clients) become more secure financially in both product and knowledge. Take advantage of having a coffee with Bill. You, your family and your legacy will be thankful!

Al Bagocius

Bill did a great job explaining Medicare for us in a very hands on way.

Debra Holton

Bill is super knowledgeable and explained all the products and programs he has to offer through Bankers Life. As an accountant, my clients trust me and are always asking me if I "know someone" when it comes to insurance and financial products. I'm glad I have Bill as a resource.

Stephanie G Travis

Bill really cares about the senior population he serves and it shows. He goes above and beyond to help them.

Karen Dabbs Nutter

Bill got me all straightened out with the right insurance. Nothing was too much for him to do, and he had a calm, pleasant attitude about him the entire time.

Julie Brigman

Bill came to my mothers house and helped us figure out her Medicare. He saved her a lot of money on her prescription plan. Easy to work with and he cares. Would highly recommend Bill.

Susan Soltys

Bill is very knowledgeable and helped us in our needs for Medicare insurance. He explains all of it in an understandable way. He has a very pleasant manner and takes time to listen and understand your needs and answer your questions. We highly recommend him.

Ken- Cheryl Ray

Bill is amazing and very knowledgeable. If you have questions about Medicare call Bill, he can answer all your questions.

Bobbie Lewis-Harper

There are no words to describe how helpful and great bill green has been. I’ve worked with him so many times before but this time he was really amazing. He’s very honest and fast to reply. I will keep recommending many people to him.

Thuraia Owais

Bill is Excellent, personable and full of knowledge on your financial and health issues!! Txs Bill for being there!

Sonia Denmark

You cannot find anybody like Bill to go above and beyond for somebody. He helped me with my Medicare and my insurance. He is somebody that I would recommend to everyone. When I call He was always ready to help.

Sandy Ringer Thomas

Bill is knowledgeable and personable. He has been extremely helpful to me & my family. I have had a Medicare plan for two years and have never encountered a problem. All medical expenses have been paid.

Kathy Barber

I met Bill when he knocked on my door last year. His professionalism and demeanor were the first things that impressed me. It takes a special person to knock on the doors of strangers. I purchased all my insurance from him an hour later. When he became an investment counselor, I moved all my investments to him. Anytime I call his cell number, he answers “Hey Terry” That’s the type of personal service I expect but rarely receive from any company! He’s the best! 5 stars

Haley Iadanza

Mr. Green has been a great financial adviser. I have followed his advice in reference to investing and I've come out ahead of the game and I'm doing well.🇺🇸️ my insurance from him an hour later. When he became an investment counselor, I moved all my investments to him. Anytime I call his cell number, he answers “Hey Terry” That’s the type of personal service I expect but rarely receive from any company! He’s the best! 5 stars

Warren Treadwell

Bill is very helpful and easy to work with. I highly recommend him.

Wayne Nancy Schmelz

Bill is an exceptional agent, consistently willing to go the extra mile!

Bruce Eichman