Reviews

What others are saying about Green Insurance Agency!

(You can click and leave us a Google review right here!)

Curtis Tarvin
Curtis Tarvin
1716494262
Erika and team offer the best support you can imagineIf you have any problems with claims or just need help they are there for you, makes you able to sleep at night
Pastor Nate
Pastor Nate
1715976265
A great agency. Really friendly and knowledgeable. They go out of their way to meet the needs of their customers. Highly recommend
Louise Hodges
Louise Hodges
1715942972
Bill Green is the best , goes beyond to help meet your health care needs
Kaylee Titus
Kaylee Titus
1715728239
Excellent very kind respectful and very Thorough
Fred Franke
Fred Franke
1715274275
Theresa is always extremely helpful and knowledgeable.
I enjoyed my conversation with Bill Green. He listened to all our wishes and answered all our questions. For me, as a new US citizen, understanding the American insurance system is very difficult. Bill explained all the details to me in detail and advised me on several insurance options. At the same time, without imposing your opinion or insisting on it. I really liked the staff at the reception desk. They were attentive and friendly.
Carrie Wilson
Carrie Wilson
1715189770
I have been purchasing insurance through Bill Green for several years now. Today, I had a concern that something wouldn’t be covered through insurance and Theresa spent HOURS trying to get a solution. She went way above and beyond to get an answer for me. Bill and his entire office are top-notch. Navigating the healthcare system is not fun but when you have an office staff that is so helpful on your side it makes things a lot easier. Thank you, thank you thank you.
Traci Oliver
Traci Oliver
1715004581
Excellent customer service ! Very friendly and knowledgeable. Will definitely recommend!
joe rijo
joe rijo
1714764580
Green Insurance Agency has provided me with only the best customer service in the business. Extremely attractive and curious office staff that makes every effort possible to satisfy their customers. I'm truly greatful for all their help and support especially with filling reimbursements. Thanks very much to Bill and his staff.
Melissa Kaster
Melissa Kaster
1714661560
I highly recommend Green Insurance Agency. They offer great service and help make a typically cumbersome and complex process very seamless.
Lori Fiduccia
Lori Fiduccia
1714655572
Bill Green Has been very helpful, setting my husband and myself up for our healthcare success. We recommend him often.
Grace Wilhelm
Grace Wilhelm
1714502777
Attentive personal service!
Todd Cheney
Todd Cheney
1714144617
Great service. Very knowledgeable agent. Fast service.
Morgan Box
Morgan Box
1714133754
Bill Mertens was very informative and helpful throughout the whole process of getting health insurance. He made sure to get the plan that was best for me and my health background. I could never thank him enough for all the work he put in and making me feel comfortable talking to him. Thank you Bill!
Rhonda Jones
Rhonda Jones
1713283286
Debbie Coristin
Debbie Coristin
1713188162
I just want to say that Erica is an excellent representative of the Green insurance company. She’s very knowledgeable On the complexities of Medicaid/Medicare and what the state requires and such. So if you ever have a need for insurance of any kind, please call the Green insurance company. Be sure you ask for Erica, You’ll be glad you did..Dr.Terry H.Local Jacksonville Pastor
REE GURR
REE GURR
1712931541
Until this year I've never had to think about Medicare or its coverages. I have had the opportunity to sit down with Bill at Green Insurance and he took the time to explain to me in layman's terms exactly what the policy covers and help me pick the right one to fit my needs as well as my budget. If you need to talk about Insurance Call them youll be glad you did..LG
Kim Munson
Kim Munson
1712842525
Very informative and helpful to me about Medicare coverage.
Bill was great on educating me on my options moving forward. If you have health insurance questions or issues, please give Bill a call.
Debra Sitler
Debra Sitler
1711115348
Erica was Terrific.! She diligentlyWork with a billing manger who was VERY RUDE & loud on numerous calls. Finally she resolved the issue positively for the patient/ME!I will call Erica anytime for help. Thanks Erica ❤️
Julie Sahr
Julie Sahr
1711113171
Sassy Mae
Sassy Mae
1711028218
It was great and mr.martins helped me to understand so much. And I have recommended Greens INS to a lot of my co. Workers.
Jord VL
Jord VL
1710509788
I was given the number to call by my sister inlaw to help me get health insurance, upon calling I could tell I was with the right people for this. Bill answered all of my questions and made the process so easy. We found the perfect plan tailored for my needs. After just a few minutes I had a plan I felt good about. 10/10 highly recommend this company.
Rhonda Menefee
Rhonda Menefee
1710189245
After months of trying to get clarification from my insurance company regarding a claim I contacted Erika and she went to work on it! She identified that the charge should have been processed through my Part D benefit instead of medical, submitted the claim for me and today I received the remimbursement check. I can't thank her enough for her diligence and follow up on this claim.
I also run an insurance agency. I have known and worked with Bill Green behind the scenes for the last year. I have personally observed the kindness, generosity, and integrity through which they operate their business. I wholeheartedly endorse them.
Iris Malloy
Iris Malloy
1709926431
He's been my agent for a few years now and is always extremely patient,kind and helpful. He will remain my go to agent.
John Sipos
John Sipos
1709910072
Great information and easy to understand 🙂 thank youBill Mertens
Linda Becton
Linda Becton
1709322601
I recently went to Bill Green Insurance Agency to help me set up health insurance for my mother. The experience was great! The administrative staff was very helpful working with me to complete all the necessary paperwork required. They explained everything in detail and answered all my questions/concerns. The process was quick and easy. Their response on e-mails and phone calls were in a timely manner. I would recommend this agency to anyone looking for Health / Medicare insurance plans.
Nina Easton
Nina Easton
1709246927
I was referred to the agency by a friend I'm very thankful and happy with the agency. Very professional, as well as personable guiding me through the Medicare maze.Great service second time around. Five STAR
Denise Edmiston
Denise Edmiston
1708969159
Bill and his team were awesome. Was quick and painless to enroll in both a Medicare supplement and prescription plan. I would highly recommend him for any and all your insurance needs.
J Ball
J Ball
1708703564
Green Insurance was a God-send!!!! My son aged out of his previous military sponsored Tricare health insurance plan; he has a serious preexisting health condition that requires very expensive medication and we had no idea how to proceed....we were terrified!!!I talked around; did my own online research; called other insurance companies and no one seemed to have a clue what move to make next. Then, we met Mr. Bill Mertens, agent with Green Insurance Agency. Bill with his laid-back manners, his vast knowledge of the insurance world and reassuring self confidence, rapidly put us at ease. We knew almost immediately we were at the right place! Within a few short minutes he taught us how to traverse the complicated world of marketplace health insurance; he validated many of our old assumptions and corrected others and he assured us we were on the right path toward re-insuring our son. We believed we would never find another insurance plan to match or even come close to our son's previous policy....we were very worried but now he has a new insurer; all of his medical needs are covered and we now actually pay less than we did with his previous policy.....Thanks Green Insurance and thank you Bill Mertens!
Donna Ogrady
Donna Ogrady
1708622457
Great very good information. Great guy
Justin Casin
Justin Casin
1708527539
Extremely professional and polite. Easy to deal with, signed me up over the phone.
Glenn Wing
Glenn Wing
1707770192
After 5 months as clients of the Green Insurance Agency and of Bill Mertens, we would still gladly give them a 5-star rating.Bill M. has been proactive, concerned and resourceful in checking up on our various insurance programmes and the service we have been receiving.When it appeared that our Out of Pocket expenses via one programme would exceed our expectations, he was able to quickly evaluate options and make a recommendation, and the swiftly process the necessary applications to change to a better option.We are very grateful for and applaud his excellent customer service & professionalism !
Eric J. Herrera
Eric J. Herrera
1707769967
My testimonial - incredible insurance agent. Bill Mertens. My experience has been met with kindness, understanding, listening, researching, most importantly total success in selection of insurance packages. And at a low cost for out of pocket. Thank very much you Bill.
J. Parker
J. Parker
1705959017
Bill Mertens helped me find new health care coverage as I was about to retire. He was knowledgeable about ACA Marketplace and made certain my prescriptions were covered by the nee insurance company. Bill is patient, and easy to work with.
kevin edmiston
kevin edmiston
1705955207
Great Experience with these folks. Very courteous and professional. I was looking for guidance and options and was given many helpful thoughts. I would recommend as there was no pressure but many thoughtful options to choose from
Patti Nebeker
Patti Nebeker
1705676530
It took just under an hour, but Bill was thorough in making sure he had all bases covered before giving me the answer of what insurance was best suited for me. I'm very pleased with our conversation and the insurance he paid me with. So much so that I had my son call him to go over his insurance!! Excellent agent!!
ann bostic
ann bostic
1705675236
Bill Mertens is a great guy This is the 2nd time going to him and he’s right on point. Will be using his agency forever. Very pleasant and understanding. A 10 out 10.
Bill was very helpful!
Bill Mertens helped me every step of the way - I will definitely go back to him with all of my insurance questions. He took his time, explained everything in detail and was responsive-got a call back within the half hour! unheard of these days.. Thank you Bill. I appreciate you!
Tasi Mauldin
Tasi Mauldin
1705349550
This was the best recommendation I've received in a while! The insurance agent I had took note of the things that I needed in a plan and quickly weeded out all the ones that did not match all the way down to just 2-3 options. I had a new plan in less than an hour! 😃I only wish I found them sooner! It would have saved me 2 years of l frustration and anxiety in using the Marketplace, which so often had incorrectly detailed plans that I was then stuck with for the whole year 😐 I was so thankful to be free of the marketplace website and I was amazed how fast the agent helped me find a great plan!
Greg Shaw
Greg Shaw
1705098681
Bill Mertens walked me through everything that I would need to continue my healthcare!Great job!
Corey Arnold
Corey Arnold
1705070038
Customer service and support was amazing. They were able to answer all of my questions and get me the best affordable policy they could find. I highly recommend Them.
James Lee
James Lee
1704999653
Bill Green and his associates and staff have helped me over the years and recently in choosing a health plan for my daughter. I highly recommend you give this agency a call. A Professional, Personalized experience awaits !
js_loader
For the first time, I had to obtain insurance through the Marketplace. Not knowing where to start or what to do, I was referred to Bill. He took the time to explain the plans and also check to see if my doctors where in network. Once he found a plan that worked for me, he helped me to get enrolled. Bill made me feel a sense of relief and made this a great experience.

Shari Marek

Mr. Green has been my go to Insurance Rep. For Medicare and RX plan. He is very Professional and very knowledgeable, compassionate and understanding. He responds to any message you leave, to give you timely information if needed. He directed me on how to lower my cost on medication which has been a big plus, a very significant reduction on my RX. Big thanks to Mr. Green.

Shane Martin

Bill was very patient and helpful in figuring out as well as signing up for my mom's medicare needs.

Erika Britt

Turning 65 in a couple months. Bill took the time to explain the ins and outs of medicare so I could understand the system. Very knowledgeable and patient. He is not high pressure. Call him. He's a good guy.

Lawrence Bowen

Great experience with Bill! He was very knowledgeable with explaining the plans, along with answering all my questions. I am happy with my changed plan. Would recommend Bill to anyone wanting precise, well researched information on healthcare for them selves or family members!😃

Besse Smith

At least half of my mail and phone calls lately, have been about Medicare. I've never been so popular! I'm so glad to have it done already. Thank you for making it such an easy process.

Jennifer Farris

Bill was very helpful helping me understand Medicare.

Cecile Hardy

Bill is the man! I work with a lot of clients who are in need of setting up their Medicare packages and retirement plans, including my own parents. He truly has a passion for helping people prepare for retirement for the long run. I recommend all my clients to Bill because I know they will be prepared and well cared for. 5 stars for sure!

Matthew Miller

Bill Green has been our insurance agent since 2015. Every year when it's time to renew, Bill calls and sets up a meeting to see if anything has changed health wise, or life events that might affect our current status, and always comes through with a better option for us with his products. We highly recommend you call Bill if you want a true professional helping you understand your options with Medicare coverage. Thanks Bill!!

Vince Ponciano

Bill is dedicated to helping everyone in need when it comes to life insurance! If you have any questions about your current policy or are looking to add one for you or a family member, Bill can take care of it. Give him a call! Highly Recommend.

Alex Underwood

I cannot express how helpful Bill has been explaining my options with Medicare! Bill answered all of my questions and my enrollment was seamless. I recommend Bill highly and look forward to working with Bill in the future.

Nancy Benes

I am a client of Bill. I recently turned 65 and was facing the maze of Medicare. With Bill by my side, the maze became a became a straight line. While I was feeling lost about the process, Bill put me at ease with his caring, friendly, and professional style. I am now fully protected by Medicare and Bankers Life. Bottom line, I am extremely happy to have Bill Green by my side. I highly recommend him here as I recommend him often in my daily life. I recommend Bill highly and look forward to working with Bill in the future.

Ridge Sink

Bill is awesome at what he does and is an expert in the Medicare field. Really helps make you feel confident in understanding your plan options! I recommend Bill highly and look forward to working with Bill in the future.

Michael Katzmayr

Bill Green’s very helpful I understand what he was telling me what all the hoopla got my life insurance with him not bad thanks a lot Bill

Tim Gray

Bill Green is an excellent resource for insurance! He will treat you right, give you the best information and make sure you're taken care of!

Stephen Knuth

I highly recommend Bill! He is extremely knowledgable, attentive to the needs of my clients, and takes his time explaining nuances to ensure clients receive the best.

Mark Moss

Bill is very nice and good to talk to ... he explains everything thing so well and is very kind. I would recommend him to anyone who needs help in these matters. Thank you so much Bill …

Nancy Goodwine Cherry

Mr. bill is just plain and simple the best. He will help you with all your needs as far as insurance. He will call you back, he will check on you, he is the best. He really knows his job and does it well. I would request him anytime.

Jerry Norman

Bill is an excellent representative & has helped both my mom & I immensely. He has been very attentive to our needs and he has gone out of his way to help. It is rare to find that today & I’m very grateful for his service and his help.

Roger Starling

Bill is an excellent representative & has helped both my mom & I immensely. He has been very attentive to our needs and he has gone out of his way to help. It is rare to find that today & I’m very grateful for his service and his help.

Patrica Farmer

Bill Green is the quintessential professional who has his mindset and heart aligned in helping his clients and prospects (soon to be clients) become more secure financially in both product and knowledge. Take advantage of having a coffee with Bill. You, your family and your legacy will be thankful!

Al Bagocius

Bill did a great job explaining Medicare for us in a very hands on way.

Debra Holton

Bill is super knowledgeable and explained all the products and programs he has to offer through Bankers Life. As an accountant, my clients trust me and are always asking me if I "know someone" when it comes to insurance and financial products. I'm glad I have Bill as a resource.

Stephanie G Travis

Bill really cares about the senior population he serves and it shows. He goes above and beyond to help them.

Karen Dabbs Nutter

Bill got me all straightened out with the right insurance. Nothing was too much for him to do, and he had a calm, pleasant attitude about him the entire time.

Julie Brigman

Bill came to my mothers house and helped us figure out her Medicare. He saved her a lot of money on her prescription plan. Easy to work with and he cares. Would highly recommend Bill.

Susan Soltys

Bill is very knowledgeable and helped us in our needs for Medicare insurance. He explains all of it in an understandable way. He has a very pleasant manner and takes time to listen and understand your needs and answer your questions. We highly recommend him.

Ken- Cheryl Ray

Bill is amazing and very knowledgeable. If you have questions about Medicare call Bill, he can answer all your questions.

Bobbie Lewis-Harper

There are no words to describe how helpful and great bill green has been. I’ve worked with him so many times before but this time he was really amazing. He’s very honest and fast to reply. I will keep recommending many people to him.

Thuraia Owais

Bill is Excellent, personable and full of knowledge on your financial and health issues!! Txs Bill for being there!

Sonia Denmark

You cannot find anybody like Bill to go above and beyond for somebody. He helped me with my Medicare and my insurance. He is somebody that I would recommend to everyone. When I call He was always ready to help.

Sandy Ringer Thomas

Bill is knowledgeable and personable. He has been extremely helpful to me & my family. I have had a Medicare plan for two years and have never encountered a problem. All medical expenses have been paid.

Kathy Barber

I met Bill when he knocked on my door last year. His professionalism and demeanor were the first things that impressed me. It takes a special person to knock on the doors of strangers. I purchased all my insurance from him an hour later. When he became an investment counselor, I moved all my investments to him. Anytime I call his cell number, he answers “Hey Terry” That’s the type of personal service I expect but rarely receive from any company! He’s the best! 5 stars

Haley Iadanza

Mr. Green has been a great financial adviser. I have followed his advice in reference to investing and I've come out ahead of the game and I'm doing well.🇺🇸️ my insurance from him an hour later. When he became an investment counselor, I moved all my investments to him. Anytime I call his cell number, he answers “Hey Terry” That’s the type of personal service I expect but rarely receive from any company! He’s the best! 5 stars

Warren Treadwell

Bill is very helpful and easy to work with. I highly recommend him.

Wayne Nancy Schmelz

Bill is an exceptional agent, consistently willing to go the extra mile!

Bruce Eichman