Reviews

What others are saying about Green Insurance Agency!

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Green Insurance Agency
Excellent
5.0
Based on 359 reviews
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So easy to work with
Bill Green is amazing to talk to about your insurance needs.
Response from the owner: He definitely is! Thank you Lisa for the 5 stars.
Bill Green's insurance agency is AMAZING! I highly recommend you reach out to them. Geri Darlington...Furthermore, I would also like to thank Erika Haner for all her support. She's been assisting me with questions, and she answered them all so professionally. Bill Green has such an amazing staff team that anyone could ever ask for. GO GREEN INS TEAM! I rate your Business 10 🌟's 👍
Special thanks to Theresa for her patience and availabilty to answer multiple questions on Medicare. She is a godsend.
Response from the owner: Thank you for the kind words! We are glad Bill was able to help you with your insurance and Medicare planning needs.
Thersa Is a wonderful person! She will help with setting up your online account. I so hate doing that as it takes me awhile. Lol.Anyway the agents and staff are all really great folks .
Response from the owner: We appreciate your kind words, Debra. Bill will be thrilled to hear your positive feedback. Thanks for letting us know we're meeting your needs and expectations.
Mister Green was amazing. I couldn’t have completed this without him. He is very knowledgeable about Medicare and social security. He made my process stress free. His team was also very helpful!
Bill is THE Go To resource for anything Medicare related. He helped us out of a fraudulent situation regarding my father’s coverage. He was knowledgeable, efficient, courteous and professional. What else could we ask for?
Response from the owner: Thank you for the 5-star rating, Susan! We're delighted you're satisfied with our services. Feel free to reach out for any more assistance.
I have been extremely pleased with the level of knowledge and the extent of patience provided to me by Bill Mertens! Medicare … all insurance is ridiculously confusing and I continually and likely repetitively ask for clarification to ensure understanding. I am finally confident in my choices and decisions and will recommend Bill and Green Insurance to others without hesitation!
Response from the owner: Thank you for your kind words, Patti! We are so glad to hear about your positive experience with Bill. It's wonderful that we could make the insurance process smoother for you. Please feel free to reach out if you have any more questions or need further assistance!
I recently needed to file a claim with an insurance company and I had no idea on how to file this claim. Theresa & Erika were so helpful in processing this claim. They helped me from start to finish and they were both so pleasant to work with. I have been very pleased with everyone at Green Insurance Agency Corp. Everyone has been very helpful and they are a great group of people to work with on any insurance matters.
Response from the owner: We're thrilled to hear that Theresa and Erika were able to assist you in your claim, Jeff, and that your experience with our staff has defined our service. Thank you for your kind words, and rest assured that we'll continue to provide excellent service in all your future endeavors with Green Insurance Agency.
Bill Mertens walked me through everything that I would need to continue my healthcare!Great job!
The agent is the most helpful person I know. They have sent me up very fine for my health needs. I have been with a long time and they are great Thank you
Response from the owner: Daniel, that is a great review. Thank you! We plan on being your health insurance agents for many many years!
Amazing job, I talked with Bill and he helped me find a plan that fit my needs and even more! I called in and spoke with Erika and she was extremely helpful going over how to use my benefits. I highly recommend Green Insurance Agency!
Response from the owner: Thank you for such an encouraging feedback, Thomas. We're thrilled to hear that Bill and Erika were able to assist you in finding a plan that fits your needs! Your recommendation means a lot to us. We strive to deliver a great customer experience and your kind words affirm how much our efforts resonate with you.
Erika and team offer the best support you can imagineIf you have any problems with claims or just need help they are there for you, makes you able to sleep at night
Response from the owner: Thank you so much for your praise, Curtis. We're delighted to hear that Erika and our team have been able to help alleviate some of your stress regarding claims. Your peace of mind is our top priority. Please feel free to reach out should you need anything else.
A great agency. Really friendly and knowledgeable. They go out of their way to meet the needs of their customers. Highly recommend
Bill Green is the best , goes beyond to help meet your health care needs
Response from the owner: Thank you Louise!
Excellent very kind respectful and very Thorough
Response from the owner: Thank you for your positive feedback, Kaylee! We strive to provide excellent service and we're glad you had a great experience with us. We appreciate your business and look forward to serving you again.
Theresa is always extremely helpful and knowledgeable.
Response from the owner: Thank you Fred, for your kind words about Theresa. We're glad that you found her assistance beneficial! We'll be sure to pass along your compliments. Your satisfaction is very important to us!
I enjoyed my conversation with Bill Green. He listened to all our wishes and answered all our questions. For me, as a new US citizen, understanding the American insurance system is very difficult. Bill explained all the details to me in detail and advised me on several insurance options. At the same time, without imposing your opinion or insisting on it. I really liked the staff at the reception desk. They were attentive and friendly.
Response from the owner: Thank you for your kind words, Nataliya. We’re thrilled that you had a good experience with us and we were able to help you understand the insurance system. Our team will be happy to hear about your high praise! Thank you for choosing Green Insurance Agency.
I have been purchasing insurance through Bill Green for several years now. Today, I had a concern that something wouldn’t be covered through insurance and Theresa spent HOURS trying to get a solution. She went way above and beyond to get an answer for me. Bill and his entire office are top-notch. Navigating the healthcare system is not fun but when you have an office staff that is so helpful on your side it makes things a lot easier. Thank you, thank you thank you.
Response from the owner: Thank you for your kind words, Carrie! I'm pleased that you felt well supported by Bill, Theresa, and the rest of our staff. It's always our aim to help our customers navigate the insurance industry efficiently. We appreciate your continued trust in us.
Excellent customer service ! Very friendly and knowledgeable. Will definitely recommend!
Response from the owner: Thank you for your positive feedback, Traci! We're delighted to know that you're satisfied with our customer service. We appreciate your recommendation a lot!
Green Insurance Agency has provided me with only the best customer service in the business. Extremely attractive and curious office staff that makes every effort possible to satisfy their customers. I'm truly greatful for all their help and support especially with filling reimbursements. Thanks very much to Bill and his staff.
Response from the owner: We're delighted to hear that you had such a positive experience with us, Joe! Your kind words about our office staff and the service you received are greatly appreciated. We pride ourselves on our customer service, and it's great to know we hit the mark with you. Always here to help!
I highly recommend Green Insurance Agency. They offer great service and help make a typically cumbersome and complex process very seamless.
Response from the owner: Thank you for your recommendation and kind words, Melissa! We strive to make the process easy and seamless for all our clients. We're delighted that we've been able to do that for you.
Bill Green Has been very helpful, setting my husband and myself up for our healthcare success. We recommend him often.
Response from the owner: We're delighted to hear that you had a positive experience with Bill Green! Your recommendation means a lot to us. We'll be sure to pass your compliments along to Bill. Thank you, Lori!
Attentive personal service!
Response from the owner: Thank you for your feedback, Grace! We're happy to hear about your experience with our attentive personal service. We're always here to assist you.
Great service. Very knowledgeable agent. Fast service.
Response from the owner: We're thrilled to hear that you had a great experience with us, Todd, and found the insurance process fast and our agents knowledgeable. Thank you for the great feedback!
Bill Mertens was very informative and helpful throughout the whole process of getting health insurance. He made sure to get the plan that was best for me and my health background. I could never thank him enough for all the work he put in and making me feel comfortable talking to him. Thank you Bill!
Response from the owner: Thank you for your kind feedback, Morgan! We are ecstatic to hear that Bill could assist you proficiently, put your interests first, and make you feel comfortable. Your comments mean a lot to us. We'll ensure Bill receives your nice words.
Response from the owner: Thank you for the 5-star rating, Patricia Varnado! We appreciate your positive feedback. Thank you for choosing Green Insurance Agency!
Response from the owner: Thank you for the 5-star rating, Rhonda Jones! We appreciate your positive feedback. Thank you for choosing Green Insurance Agency!
Response from the owner: Thank you for the 5-star rating, Debbie Coristin! We appreciate your positive feedback and are glad to hear about your experience with us. Thank you for choosing Green Insurance Agency!
I just want to say that Erica is an excellent representative of the Green insurance company. She’s very knowledgeable On the complexities of Medicaid/Medicare and what the state requires and such. So if you ever have a need for insurance of any kind, please call the Green insurance company. Be sure you ask for Erica, You’ll be glad you did..Dr.Terry H.Local Jacksonville Pastor
Response from the owner: Thank you for the 5-star rating and wonderful feedback, Dr. Terry Horn! It's great to hear about your positive experience with Erica. Her expertise in the complexities of Medicaid/Medicare and commitment to client service showcases the overall ethos of Green Insurance Agency. We appreciate your recommendation and endorsement. Always feel free to reach out to us with any insurance queries. Thank you for choosing Green Insurance Agency!
Until this year I've never had to think about Medicare or its coverages. I have had the opportunity to sit down with Bill at Green Insurance and he took the time to explain to me in layman's terms exactly what the policy covers and help me pick the right one to fit my needs as well as my budget. If you need to talk about Insurance Call them youll be glad you did..LG
Response from the owner: Thank you for the 5-star rating, Ree Gurr! We are glad to hear that our agent, Bill, was able to provide you with detailed insights into Medicare coverage and assist you in choosing a policy that suits your needs and budget. We take pride in delivering clear and comprehensible information to our clients. Please don't hesitate to contact us if you have any more insurance queries in the future. Thank you for choosing Green Insurance Agency!
Very informative and helpful to me about Medicare coverage.
Response from the owner: Thank you for the 5-star rating, Kim Munson! We are glad to hear that you found our information helpful and informative regarding Medicare coverage. Thank you for choosing Green Insurance Agency!
Bill was great on educating me on my options moving forward. If you have health insurance questions or issues, please give Bill a call.
Response from the owner: Thank you for the 5-star rating, Nathaniel Washington! Your feedback about Bill educating you on your options is much appreciated. If you have any further health insurance questions or issues, please do not hesitate to give us a call. Thank you for choosing Green Insurance Agency!
Erica was Terrific.! She diligentlyWork with a billing manger who was VERY RUDE & loud on numerous calls. Finally she resolved the issue positively for the patient/ME!I will call Erica anytime for help. Thanks Erica ❤️
Response from the owner: Thank you for the 5-star rating, Julie Sahr! We appreciate your positive feedback and are glad to hear about your experience with us. Thank you for choosing Green Insurance Agency!
Response from the owner: Thank you for the 5-star rating, Andrew Folchetti! We appreciate your positive feedback and are glad to hear about your experience with us. Thank you for choosing Green Insurance Agency!
It was great and mr.martins helped me to understand so much. And I have recommended Greens INS to a lot of my co. Workers.
Response from the owner: Thank you for the 5-star rating, Sassy Mae! We are delighted to hear about your positive experience with Mr. Martins and how he helped you understand so much. Your recommendations to your coworkers mean a lot to us. Thank you for choosing Green Insurance Agency!
I was given the number to call by my sister inlaw to help me get health insurance, upon calling I could tell I was with the right people for this. Bill answered all of my questions and made the process so easy. We found the perfect plan tailored for my needs. After just a few minutes I had a plan I felt good about. 10/10 highly recommend this company.
Response from the owner: Thank you for the 5-star rating, Jord VL! We are delighted to hear about your positive experience with getting health insurance through our agency. We are thrilled that Bill was able to answer all of your questions and tailor the perfect plan for your needs. Your recommendation means a lot to us. Thank you for choosing Green Insurance Agency!
After months of trying to get clarification from my insurance company regarding a claim I contacted Erika and she went to work on it! She identified that the charge should have been processed through my Part D benefit instead of medical, submitted the claim for me and today I received the remimbursement check. I can't thank her enough for her diligence and follow up on this claim.
Response from the owner: Thank you for sharing your positive experience, Rhonda Menefee! We are thrilled to hear that Erika was able to assist you with your claim and ensure it was processed correctly. We appreciate your feedback and are glad that you received the reimbursement check. If you have any further insurance needs or questions, feel free to reach out. We are here to help!
I also run an insurance agency. I have known and worked with Bill Green behind the scenes for the last year. I have personally observed the kindness, generosity, and integrity through which they operate their business. I wholeheartedly endorse them.
Response from the owner: Thank you for your endorsement, Christopher Schopmeyer! We truly appreciate your kind words and the recognition of the kindness, generosity, and integrity with which we operate our business.
He's been my agent for a few years now and is always extremely patient,kind and helpful. He will remain my go to agent.
Response from the owner: Thank you for your kind words, Iris Malloy! We are thrilled to hear about your positive experience with our agent. We appreciate your feedback and are glad to hear that our agent has been patient, kind, and helpful. If you have any further insurance needs or questions, feel free to reach out. We are here to help!
Response from the owner: Thank you for your 5-star rating, John Sipos! We appreciate your feedback and are glad to hear about your positive experience with Bill. If you or your son have any further insurance needs or questions, feel free to reach out. We are here to help!
Great information and easy to understand 🙂 thank youBill Mertens
Response from the owner: We will be sure to let Bill know! Thank you Preston. It is our privilege to serve.
I recently went to Bill Green Insurance Agency to help me set up health insurance for my mother. The experience was great! The administrative staff was very helpful working with me to complete all the necessary paperwork required. They explained everything in detail and answered all my questions/concerns. The process was quick and easy. Their response on e-mails and phone calls were in a timely manner. I would recommend this agency to anyone looking for Health / Medicare insurance plans.
Response from the owner: Thank you for your kind words, Linda Becton! We are delighted to hear about your positive experience with setting up health insurance for your mother at Bill Green Insurance Agency. We are glad that our administrative staff was helpful, explained everything in detail, and provided timely responses to your emails and phone calls. Your recommendation means a lot to us. If you have any further questions or insurance needs, please feel free to reach out. We are here to help!
I was referred to the agency by a friend I'm very thankful and happy with the agency. Very professional, as well as personable guiding me through the Medicare maze.Great service second time around. Five STAR
Response from the owner: Thank you Nina! It was our pleasure to help you find the best Medicare Plan for your needs.
Bill and his team were awesome. Was quick and painless to enroll in both a Medicare supplement and prescription plan. I would highly recommend him for any and all your insurance needs.
Response from the owner: Thank you for your kind words, Denise Edmiston! We are thrilled to hear about your positive experience with enrolling in a Medicare supplement and prescription plan with Bill and his team. We appreciate your recommendation and are here to assist with any and all of your insurance needs.
Green Insurance was a God-send!!!! My son aged out of his previous military sponsored Tricare health insurance plan; he has a serious preexisting health condition that requires very expensive medication and we had no idea how to proceed....we were terrified!!!I talked around; did my own online research; called other insurance companies and no one seemed to have a clue what move to make next. Then, we met Mr. Bill Mertens, agent with Green Insurance Agency. Bill with his laid-back manners, his vast knowledge of the insurance world and reassuring self confidence, rapidly put us at ease. We knew almost immediately we were at the right place! Within a few short minutes he taught us how to traverse the complicated world of marketplace health insurance; he validated many of our old assumptions and corrected others and he assured us we were on the right path toward re-insuring our son. We believed we would never find another insurance plan to match or even come close to our son's previous policy....we were very worried but now he has a new insurer; all of his medical needs are covered and we now actually pay less than we did with his previous policy.....Thanks Green Insurance and thank you Bill Mertens!
Response from the owner: Thank you for sharing your wonderful experience, J Ball! We are thrilled to hear that Mr. Bill Mertens was able to assist you with finding a new insurance plan that meets your son's needs and even costs less. We are grateful for your kind words and for choosing Green Insurance Agency. If you have any further questions or insurance needs in the future, please do not hesitate to reach out. Thank you!
Great very good information. Great guy
Response from the owner: Thank you for your kind words, Donna Ogrady! We are thrilled to hear about your positive experience with our services. If you have any further questions or insurance needs, please feel free to reach out. We are here to help!
Extremely professional and polite. Easy to deal with, signed me up over the phone.
Response from the owner: Thank you for your kind words, Justin Casin! We are thrilled to hear about your positive experience with our services. If you have any further questions or insurance needs, please feel free to reach out. We are here to help!
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For the first time, I had to obtain insurance through the Marketplace. Not knowing where to start or what to do, I was referred to Bill. He took the time to explain the plans and also check to see if my doctors where in network. Once he found a plan that worked for me, he helped me to get enrolled. Bill made me feel a sense of relief and made this a great experience.

Shari Marek

Mr. Green has been my go to Insurance Rep. For Medicare and RX plan. He is very Professional and very knowledgeable, compassionate and understanding. He responds to any message you leave, to give you timely information if needed. He directed me on how to lower my cost on medication which has been a big plus, a very significant reduction on my RX. Big thanks to Mr. Green.

Shane Martin

Bill was very patient and helpful in figuring out as well as signing up for my mom's medicare needs.

Erika Britt

Turning 65 in a couple months. Bill took the time to explain the ins and outs of medicare so I could understand the system. Very knowledgeable and patient. He is not high pressure. Call him. He's a good guy.

Lawrence Bowen

Great experience with Bill! He was very knowledgeable with explaining the plans, along with answering all my questions. I am happy with my changed plan. Would recommend Bill to anyone wanting precise, well researched information on healthcare for them selves or family members!😃

Besse Smith

At least half of my mail and phone calls lately, have been about Medicare. I've never been so popular! I'm so glad to have it done already. Thank you for making it such an easy process.

Jennifer Farris

Bill was very helpful helping me understand Medicare.

Cecile Hardy

Bill is the man! I work with a lot of clients who are in need of setting up their Medicare packages and retirement plans, including my own parents. He truly has a passion for helping people prepare for retirement for the long run. I recommend all my clients to Bill because I know they will be prepared and well cared for. 5 stars for sure!

Matthew Miller

Bill Green has been our insurance agent since 2015. Every year when it's time to renew, Bill calls and sets up a meeting to see if anything has changed health wise, or life events that might affect our current status, and always comes through with a better option for us with his products. We highly recommend you call Bill if you want a true professional helping you understand your options with Medicare coverage. Thanks Bill!!

Vince Ponciano

Bill is dedicated to helping everyone in need when it comes to life insurance! If you have any questions about your current policy or are looking to add one for you or a family member, Bill can take care of it. Give him a call! Highly Recommend.

Alex Underwood

I cannot express how helpful Bill has been explaining my options with Medicare! Bill answered all of my questions and my enrollment was seamless. I recommend Bill highly and look forward to working with Bill in the future.

Nancy Benes

I am a client of Bill. I recently turned 65 and was facing the maze of Medicare. With Bill by my side, the maze became a became a straight line. While I was feeling lost about the process, Bill put me at ease with his caring, friendly, and professional style. I am now fully protected by Medicare and Bankers Life. Bottom line, I am extremely happy to have Bill Green by my side. I highly recommend him here as I recommend him often in my daily life. I recommend Bill highly and look forward to working with Bill in the future.

Ridge Sink

Bill is awesome at what he does and is an expert in the Medicare field. Really helps make you feel confident in understanding your plan options! I recommend Bill highly and look forward to working with Bill in the future.

Michael Katzmayr

Bill Green’s very helpful I understand what he was telling me what all the hoopla got my life insurance with him not bad thanks a lot Bill

Tim Gray

Bill Green is an excellent resource for insurance! He will treat you right, give you the best information and make sure you're taken care of!

Stephen Knuth

I highly recommend Bill! He is extremely knowledgable, attentive to the needs of my clients, and takes his time explaining nuances to ensure clients receive the best.

Mark Moss

Bill is very nice and good to talk to ... he explains everything thing so well and is very kind. I would recommend him to anyone who needs help in these matters. Thank you so much Bill …

Nancy Goodwine Cherry

Mr. bill is just plain and simple the best. He will help you with all your needs as far as insurance. He will call you back, he will check on you, he is the best. He really knows his job and does it well. I would request him anytime.

Jerry Norman

Bill is an excellent representative & has helped both my mom & I immensely. He has been very attentive to our needs and he has gone out of his way to help. It is rare to find that today & I’m very grateful for his service and his help.

Roger Starling

Bill is an excellent representative & has helped both my mom & I immensely. He has been very attentive to our needs and he has gone out of his way to help. It is rare to find that today & I’m very grateful for his service and his help.

Patrica Farmer

Bill Green is the quintessential professional who has his mindset and heart aligned in helping his clients and prospects (soon to be clients) become more secure financially in both product and knowledge. Take advantage of having a coffee with Bill. You, your family and your legacy will be thankful!

Al Bagocius

Bill did a great job explaining Medicare for us in a very hands on way.

Debra Holton

Bill is super knowledgeable and explained all the products and programs he has to offer through Bankers Life. As an accountant, my clients trust me and are always asking me if I "know someone" when it comes to insurance and financial products. I'm glad I have Bill as a resource.

Stephanie G Travis

Bill really cares about the senior population he serves and it shows. He goes above and beyond to help them.

Karen Dabbs Nutter

Bill got me all straightened out with the right insurance. Nothing was too much for him to do, and he had a calm, pleasant attitude about him the entire time.

Julie Brigman

Bill came to my mothers house and helped us figure out her Medicare. He saved her a lot of money on her prescription plan. Easy to work with and he cares. Would highly recommend Bill.

Susan Soltys

Bill is very knowledgeable and helped us in our needs for Medicare insurance. He explains all of it in an understandable way. He has a very pleasant manner and takes time to listen and understand your needs and answer your questions. We highly recommend him.

Ken- Cheryl Ray

Bill is amazing and very knowledgeable. If you have questions about Medicare call Bill, he can answer all your questions.

Bobbie Lewis-Harper

There are no words to describe how helpful and great bill green has been. I’ve worked with him so many times before but this time he was really amazing. He’s very honest and fast to reply. I will keep recommending many people to him.

Thuraia Owais

Bill is Excellent, personable and full of knowledge on your financial and health issues!! Txs Bill for being there!

Sonia Denmark

You cannot find anybody like Bill to go above and beyond for somebody. He helped me with my Medicare and my insurance. He is somebody that I would recommend to everyone. When I call He was always ready to help.

Sandy Ringer Thomas

Bill is knowledgeable and personable. He has been extremely helpful to me & my family. I have had a Medicare plan for two years and have never encountered a problem. All medical expenses have been paid.

Kathy Barber

I met Bill when he knocked on my door last year. His professionalism and demeanor were the first things that impressed me. It takes a special person to knock on the doors of strangers. I purchased all my insurance from him an hour later. When he became an investment counselor, I moved all my investments to him. Anytime I call his cell number, he answers “Hey Terry” That’s the type of personal service I expect but rarely receive from any company! He’s the best! 5 stars

Haley Iadanza

Mr. Green has been a great financial adviser. I have followed his advice in reference to investing and I've come out ahead of the game and I'm doing well.🇺🇸️ my insurance from him an hour later. When he became an investment counselor, I moved all my investments to him. Anytime I call his cell number, he answers “Hey Terry” That’s the type of personal service I expect but rarely receive from any company! He’s the best! 5 stars

Warren Treadwell

Bill is very helpful and easy to work with. I highly recommend him.

Wayne Nancy Schmelz

Bill is an exceptional agent, consistently willing to go the extra mile!

Bruce Eichman