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A Top Rated Keystone Heights Medicare Agency

Medicare help for free!


Green Insurance agents specialize in Medicare, and our agents work for you and not the insurance company. The Green Insurance Agency has many years of experience in Medicare help. The focus is primarily on educating you about Medicare and Medicare options. Once educated, you can make an informed decision on your healthcare!
 
 

What is Medicare?


Medicare is health insurance for two groups of people. The first is those age 65 plus as well as those who are medically disabled by the Social Security Administration. People who are eligible for Original Medicare are eligible to pair it with either a Medigap Plan (also known as Medicare Supplements) and Part D Plan or a Part C Plan, also called Medicare Advantage Plan. Some of these plans include: Dental, Vision, Hearing and Fitness Memberships. We will discuss general information about Medicare and coverages available to go along with it. You can request a personalized one on one meeting with the form below.


Contact the Green Insurance Agency


Last year, after struggling with all of the changes in Medicare Advantage plans, we decided to make an appointment with Bill Green to go over our options. To make it easier, we sent in a list of our providers and medications. When we met with him, he had completed the research and was able to tell us which plan best fit our needs and why. During the year, we had a couple of times when we needed help with a claim or just a question. All it took was one phone call, and it was handled by their staff. There was no question that we would do the same for this year’s selection. These plans are changing, but Bill has access to all of those changes and how they affect our needs. I highly recommend that you check with him before making your insurance decisions.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon. ~ Green Insurance
Was referred to Bill Mertens and the agency by a friend. Navigating all the options is mind boggling. Bill untangled all the options available to us calmly and simply even when my retirement date changed and was extended by my employer. We couldn’t have asked for more assistance. Thank you!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future. ~ Green Insurance
Met with Bill Mertens twice regarding insurance for my son and myself.

He’s very helpful and explains everything well. Found the best plans for both of us.
Response from the owner:Thank you for your five-star rating! We appreciate your positive feedback and are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again. ~ Green Insurance
Every helpful great guy Bill Mertens has got the answers for your questions
Response from the owner:Thank you for your positive feedback! We appreciate your support and are thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Bill is amazing ,I was at a loss when I loss my husband and our insurance
He made this so easy picking out insurance for my needs
Thank you Bill Green and staff
Was so pleasantly surprised that I found someone I could trust to help with applying for medicare. Bill Mertens was so helpful. Took me through the process, step by step. Answered any questions.
Response from the owner:Thank you for the wonderful review! We appreciate your support and look forward to serving you again. Your satisfaction is our priority. ~ Green Insurance
he was very thorough and saved us a lot of money we're very pleased
Response from the owner:Thank you for your 5-star rating! We appreciate your positive feedback and are glad to hear that you had a great experience with us. Your support inspires us to continue providing the best service possible. We look forward to serving you again in the future! ~ Green Insurance
Bill Greene was a delight to work with. Helped reassure me throughout the process.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Melanie was very attentive, answered all of my questions with kindness, while keeping professional. Absolutely would recommend. A++
Response from the owner:Thank you for your excellent review! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again soon! ~ Green Insurance
Very friendly and helpful hooked myself and hubby up in no time great guy really knows what's going on
Response from the owner:Thank you for your positive feedback! We appreciate your support and are glad to hear you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again. ~ Green Insurance
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future! ~ Green Insurance
Response from the owner:Thank you for the positive feedback! We strive to provide the best service possible and are thrilled to hear that you had a great experience. Your support motivates our team to keep improving. We look forward to serving you again soon. ~ Green Insurance
Theresa is always extremely helpful and knowledgeable. Bill does a wonderful job reviewing the options available.
Response from the owner:Thank you Fred, for your kind words about Theresa. We're glad that you found her assistance beneficial! We'll be sure to pass along your compliments. Your satisfaction is very important to us!
Y'all are professional and friendly. Thank you for your help.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Very professional and straight forward on Medicare insurance and didn’t take long thx
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again. ~ Green Insurance
I was lucky enough to try Green Insurance Agency after I found out my Medicare Advantage plan was being cancelled. I was impressed with the friendly professional service that I received from the first call all the way through to signing up for my new policy. I was quickly scheduled for an appointment with Ms. Melanie Orengo who got me signed up for the policy that best met my needs and was so pleasant to work with. I am glad to be a new customer and will recommend them to anyone that needs an agent.
Response from the owner:Thank you for your positive review! We are glad to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again. ~ Green Insurance
Melanie did a great job comparing the differences in the various Medicare products and helping us choose one that meets our needs.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your satisfaction is our priority, and we look forward to serving you again in the future. ~ Green Insurance
Bill Mertens was very helpful and knowledgeable answering all my questions. I would recommend this agency to anyone needing help with their insurance needs.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. Your support motivates us to keep providing excellent service. We look forward to seeing you again soon! ~ Green Insurance
Theresa helped me get signed up by phone for a new Medicare Drug plan. She was fantastic and did it in just a few minutes. I like how she was so helpful and how she spoke very clearly and kindly!
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future. ~ Green Insurance
Very helpful in choosing the correct insurance
Response from the owner:Thank you for your five-star rating! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and we appreciate your support. ~ Green Insurance
Customer service is spot on! Highly recommend! Always available to answer our questions and concerns! Very knowledgeable!
Response from the owner:Thank you for your outstanding review! We’re thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again soon! ~ Green Insurance
Melanie helped me get the right health insurance for me. She explained my options after asking a few pertinent questions. She helped me proceed with peace of mind and heart. Thank you!
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Bill Green has set us up with great plans. He is a great person to work with. Bill will give you all the details of the plans, to help you make a decision. He makes the complex, simple to understand. You can't go wrong with Bill.
Response from the owner:Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your support motivates our team to continue delivering exceptional service. We look forward to seeing you again soon! ~ Green Insurance
Melanie was amazing at answering all my questions. I haven't had great luck with advantage plans and other ins reps out right lying to me!!If everything goes the way she said I'm very excited !! Great plan , crossing my fingers!! Thanks Melanie 😄
Response from the owner:Thank you for your positive feedback! We are glad to hear that you had a good experience with us. If there are any specific areas where you think we could improve, please feel free to share. Your input is very valuable to us as we strive to provide the best service possible. We look forward to seeing you again soon! ~ Green Insurance
Wonderful Agency!
Response from the owner:Thank you for your fantastic review! We’re thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again in the future. ~ Green Insurance
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again in the future. ~ Green Insurance
They are very thorough and compare plans to best suite our needs thank you
Response from the owner:Thank you for your excellent review! We appreciate your feedback and are thrilled to hear about your positive experience. Our team is dedicated to providing the best service possible, and it's rewarding to know we've met your expectations. We look forward to serving you again in the future! ~ Green Insurance
Bill Green is awesome to talk to. He works hard at explaining everything to you and doesn’t mind going over it again for you to better understand. He knows that some things are hard to understand but works hard to help you and explain everything. He stays in touch with you to make sure you have everything.
Response from the owner:Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. Your support motivates our team to continue providing exceptional service. We look forward to seeing you again soon! ~ Green Insurance
Bill is a knowledgeable and excellent insurance agent who has helped my wife and me for the past several years. I have used his services to find both medical and travel insurance, both which were exactly what I needed and cost effective. I highly recommend his services.
I had a great experience working with Melanie. She helped my mother sign up for Medicare. She was extremely knowledgeable and patient, taking the time to explain every option in a way that was easy for us to understand. She made the whole process simple and stress-free, and we never felt rushed or confused. She turned something that felt overwhelming into something manageable.
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again soon! ~ Green Insurance
I needed to change plans for both my husband and I. Melanie was very helpful with finding coverage for the doctors we use as well as prescriptions.
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future. ~ Green Insurance
You been very helpful to me, and I appreciate it very much. Thank you, Debra Johnson
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our services. We appreciate your support and look forward to serving you again in the future. ~ Green Insurance
Margaret was very helpful. She spent a great of time helping me and my husband finding good health insurance options. Highly recommended and very thankful for her patience.
Response from the owner:Thank you for your positive review! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Good people , informative and very knowledgeable. Really good experience!!
Response from the owner:Thank you for your five-star review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future! ~ Green Insurance
I was refered by a good friend. Theresa was able to save me considerable money on my prescription Medicare drug plan. Very efficient.
Response from the owner:Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
I recently met with Bill Mertens of the Green Insurance Agency. This was the second time I had worked with Bill and I am very happy with the service he provided. He listened to my concerns and we discussed the coverage I thought I would require. He was very knowledgeable and had an easy to understand comparison chart for reference.
I would highly recommend Bill Mertens and Green Insurance Agency to anyone in need of insurance assistance.
Response from the owner:Thank you for your positive review! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Miss Theresa has been the most efficient customer support I have ever encountered in business. She has been my saving angel many times.
Response from the owner:Thank you for your wonderful feedback, Heidi! We're thrilled to hear about your positive experience with Bill Mertens. Your recommendation means a lot to us, and we’re glad to have been able to assist you with your insurance needs. ~ Green Insurance
Response from the owner:Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that you had a positive experience with us. Your support means a lot to our team. We look forward to serving you again in the future! ~ Green Insurance
It was so easy to set up and he found me additional coverage I needed for less money
Response from the owner:Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. Your support is greatly appreciated, and we look forward to serving you again in the future! ~ Green Insurance
I had been researching Medicare options for over a year as I approach turning 65. Even though I had it figured out I wanted to make sure I didn’t mess this up. I reached out to Green Insurance after a recommendation from one of my doctors. No pressure, they just explained everything and then got me all signed up for my insurance choices. Highly recommend using Green Insurance Agency for your Medicare Insurance needs.
Response from the owner:Thank you for your positive review! We're thrilled to hear that you had a great experience. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back soon! ~ Green Insurance
Friendly service and explanations of benefits.
Response from the owner:Thank you for your 5-star rating! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future! ~ Green Insurance
Response from the owner:Thank you for your positive review! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! ~ Green Insurance
Bill took his time and researched the best insurance policies for my partner and myself. He's a wealth of knowledge and he did everything we expected him to do and more. I highly recommend him for very personalized services
Response from the owner:Thank you for your positive feedback! We’re thrilled to hear you had a great experience with us. Your support and satisfaction mean a lot to our team. We look forward to seeing you again soon! ~ Green Insurance
Outstanding experience with Bill Green and Green Insurance Agency in Orange Park, Florida. His Medicare knowledge and acumen gives me great peace of mind in knowing that I made the right decisions.
Caylee and Theresa I responsive and professional and informative and very helpful
I would recommend these two to anybody!
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! ~ Green Insurance
Response from the owner:Thank you for your positive feedback! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. ~ Green Insurance
Very thorough and honest , I’ve been lied to in the past by corrupt agents claiming information on medicare , only to find out later. Comforting to feel secure in an honest agent.
Response from the owner:Thank you for the fantastic review! We appreciate your support and are glad to hear that you had a positive experience with us. Your feedback motivates us to continue providing the best possible service. We look forward to seeing you again soon! ~ Green Insurance
My husband had recently passed away and my secondary insurance was stopped. I have Medicare as the primary and Bill helped me with my secondary as well as dental, and prescription He got me the best possible at the least cost. Was a pleasure to work with him.
Response from the owner:Thank you for sharing your experience with us. We are deeply sorry for your loss and extend our heartfelt condolences. We appreciate your trust in us during this challenging time. We understand the importance of having comprehensive coverage, especially after a significant life event like the passing of a loved one. We're glad that we could assist you with your secondary insurance, dental coverage, and prescription needs to ensure you have the best possible coverage at the least cost. Bill takes great pride in providing personalized and compassionate service to our valued customers. It was a pleasure for him to work with you and support you in finding the right solutions for your insurance needs. Thank you for choosing us as your insurance provider and for your kind words. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and support you during this time. Once again, we offer our deepest condolences and appreciate the opportunity to be of service to you. We're grateful for your trust and look forward to continuing to assist you with your insurance needs in the future.
Response from the owner:Thank you for your fantastic review! We are thrilled to hear that you had a positive experience with us. Your support means a lot and motivates us to continue providing the best service possible. We look forward to seeing you again soon! ~ Green Insurance
We are extremely pleased with the Green Insurance Agency. Being fairly new to dealing with an Advantage plan, we have had many questions regarding our claims and reimbursements. After calling twice and spending 50 minutes dealing with a representative from our plan, we were getting none of our questions answered. Representatives didn't know the answers and promised to call us back. Days went by and we never got any calls back. So, we reached out to our insurance broker, the Green Insurance Agency. Theresa immediately took over dealing with the company which was a great relief to us. She was patient, listened to our concerns and got back to us with answers, even mailing us forms that we needed to fill out. We are very grateful that we chose them and highly recommend them to others.
Response from the owner:Thank you for choosing our company and taking the time to share your review. We greatly appreciate your feedback and are thrilled to hear that you found our team to be knowledgeable. We understand that signing up for Medicare can be a complex process, and we strive to provide our customers with the highest level of expertise and guidance. We're glad that our team was able to assist you effectively and provide the information you needed to make an informed decision. Should you have any further questions or require additional support, please don't hesitate to reach out. We're here to ensure your satisfaction and help in any way we can. Once again, thank you for your kind words and for trusting us with your Medicare insurance needs. We value your business and look forward to continuing to serve you in the future. Best regards, Green Insurance Agency